Refund & Cancellation Policy
Last updated Oct 6, 2026. Plain-language draft.
Refunds
- First payment: if Pro is not useful, email hello@layoffleads.com within 14 days of your first payment (monthly or yearly) for a full refund. No questions asked.
- Non-delivery: if we do not deliver your Pro access within 2 business days of payment, you get a full refund on request, whenever you ask.
- Renewals: renewal charges are not refunded automatically, but if you forgot to cancel and email us within 7 days of a renewal without having used Pro since, we will refund it.
- Refunds go back to the original payment method through Stripe and usually arrive in 5–10 business days.
Cancellation
You can cancel at any time from the billing portal or by emailing us. Cancelling stops the next renewal. You keep Pro until the end of the period you already paid for, and we will not charge you again. We confirm every cancellation by email.
Statement descriptor
Charges appear as LAYOFFLEADS. If you do not recognize a charge, email us before disputing it and we will sort it out.